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Help Your Clients Define Their Goals with the MAC You've made a great choice in partnering with LeapFrog Small Business to offer them powerful tools to succeed online. But as a Value Added Reseller, there is, in fact, a tremendous value that you add to those tools. Your advice can be invaluable in helping your small business clients achieve their goals. However, first they have to define those goals.
Making it Big by Thinking Small - Niche Marketing The web has leveled the playing field in many ways for small businesses, but the biggest impact has been in the effect on niche marketing. Niche marketing has always been a smart idea for small businesses. Targeting a very specific market turns your clients' efforts from casting a net into the ocean to shooting fish in a barrel.
While it's true that several years ago, there was a certain element of distrust about making purchases on the web, we've well passed the tipping point for that particular concern. In 2007, the vast majority of potential customers are as comfortable handing over their credit card information to a legitimate, professional e-commerce site as they are handing it over to the teenaged clerk at the local mall. In point of fact, with Verisign and other SSL services, most consumers understand that their credit card and bank routing information is probably safer online than it is in a local retail store, where an unshredded receipt or a dishonest clerk could result in identity theft or credit card fraud.
What it's all about A chat with LeapFrog Small Business President Daniel Knapp
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Building Your Business Through Partnerships: Value Added Reselling If you already have an existing business and an established client base, becoming a Value Added Reseller (VAR) can help you to grow your business. Becoming a VAR allows your business to expand your offerings. This allows you to grow your businesses by attracting new clients and increasing the value of existing clients. Trends show that an increasing number of businesses and individuals are migrating towards solutions that allow them to consolidate their vendors. Offering a greater range of services grants your clients added convenience and simplicity. You can offer a better value proposition by providing solutions that increase their productivity and help their businesses become successful.
Staying on Top of the Trends The internet is changing constantly, as are users' online habits. To be truly successful with your client's online business, it is important that you and they stay informed. Online technologies and marketing is so broad that staying informed and on top of the trends can be a daunting task. The best way to gather and maintain the level of knowledge you need to succeed is to find and use a comprehensive and reliable resource. Good resources for this knowledge will consist of several elements:
How Marketing Calendars Can Keep You On Track Far too many businesses seem to believe that their Website and online marketing requires only a one time investment of time and money. What they don't realize is that the time that prospects and clients spend on their site is as valuable as there own. If you want to realize a return on your client's investment online you have to provide value to site visitors. The most frequent use of the Internet is research and comparison - to provide value to site visitors the information provided on your client's site needs to be up to date and relevant. The messaging of your client's online marketing efforts and the messaging of their site needs to be coordinated.
Solutions for Value Added Resellers
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Why every company needs a Website It's 2007. Like it or not, we're living in the digital age. If you don't have even a basic website, it raises some eyebrows about your client's credibility. It automatically expands every other advertising dollar you spend tenfold. I've tried cramming information and branding and value-drivers and the kitchen sink into a 2 column newspaper ad. Or a lawn sign. Or a billboard people will be passing at 70 mph. You can't do it. But with one short, memorable string of characters-your client's web address-you can point everyone that comes across your client's ad, sign, or radio spot to all the information you want them to have.
Harness Public Opinion for Your Clients: Effective Market Surveys Every good business person knows that there is no asset more valuable than information about your client's customers. Knowing their prospective customers, what they are looking for, and what is important to them makes all of the difference in making sales. While many of these businesses minded individuals spend large amounts of their time involved in research - far too many forget what is probably the least expensive, easiest, and most reliable method of gathering this information. Your client's customers are the best source of information you could ever ask for. Who knows better what is important to the customers than their customers themselves?
Getting Personal With Customers: Why Your Client Needs a Blog You want your client's business to stand out from the other companies that provide similar products or services. A highly effective way of doing this is through the personalized messaging and expression that a Blog permits. Creating a Blog, either as an extension of your client's site or as a secondary site, can provide many benefits to the success of your client's Website. A few of the advantages provided by having a company Blog are listed below:
Let Your Fingers Do the Walking: The Power of Online Directories One of the simplest methods of getting traffic to your client's Website is through the use of a directory. Directories are Websites that provide links to a number of other Websites, usually based on a particular category or site type. When selecting a directory to be listed in, consider the following items: - How trustworthy is the directory? - Prospective customers will make assumptions about your client's company based on where they find them; does the directory reflect well on your client's business?
- Is the directory relevant? - Generally speaking, internet users don't want to have to work too hard at finding the information they are looking for, and directories will generate more return when they are relevant to your client's product or service
- What is the cost? - Many of the most beneficial directories involve some type of cost to have your client's site listed, look at the cost and expected benefits before making a decision regarding a directory
Directories also provide a secondary benefit - an external link to your client's site which helps to increase Search Engine rankings. Search Engines will look at the relevance and ranking of the sites that link to theirs, providing additional incentive for careful selection.
The Power of Permission: Why Email Marketing is a Must for Your Clients. There are countless interesting statistics regarding HTML E-mail marketing, below is just a sampling of the statistical facts (from a McKinsey & Company report titled "Harnessing the Power of E-mail"): - E-mail response rates average 15% vs. 1% for direct mail
- E-mail costs an average 3-10 cents each vs. an average $2 for direct mail
- E-mail generates 80% of responses within 48 hours
Remarkably, despite these facts, there seems to be reluctance among small businesses to embrace the systems that allow for legitimate, legal E-mail campaigns. Direct mail still has a place in marketing, but when facing the numbers why would anyone choose direct mail instead of HTML E-mail marketing? In many cases, an entire years worth of permission marketing can be paid for by foregoing just a single direct mail campaign.
Search Engine Savvy: Get Your Clients Seen! There are approximately 380 Million people every month on Google alone searching the Internet for information, products, and services online. That represents more people than the entire population of the United States of America (est. 296 Million by the U.S. Census Bureau.) Search Engines represent the largest available consumer base in the world. Regardless of the information, product or service your client offers, the internet provides a source of potential customers that can not be ignored.
Your Clients Rock: How do you tell the world that? Your client's message is what sets them apart from the competition - it explains to your client's prospective customer why they want your client's service or your client's product. Your client's Website represents the first step in communicating that message, by making it available to the enormous number of Internet users browsing the Web. It is estimated that 69.6% of Americans use the Internet (Nielson/Netratings 2007). This represents over 210 Million potential new customers for your client's business in the U.S. alone.

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